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    Grievance Redressal / Escalation Matrix

    If you have a grievance, you can reach out to our Support Team for assistance.

    Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
    Customer Care Raghawendra Trivedi Maxi Road, Near Radhaswami Panvasa, Ujjain Dist, Ujjain, Madhya Pradesh, 456010 +91 9827977997 raghavtrivedi26@gmail.com Mon-Sat, 09:00 AM – 05:00 PM
    Head of Customer Care Raghawendra Trivedi Maxi Road, Near Radhaswami Panvasa, Ujjain Dist, Ujjain, Madhya Pradesh, 456010 +91 9827977997 raghavtrivedi26@gmail.com Mon-Sat, 09:00 AM – 05:00 PM
    Compliance Officer Raghawendra Trivedi Maxi Road, Near Radhaswami Panvasa, Ujjain Dist, Ujjain, Madhya Pradesh, 456010 +91 9827977997 raghavtrivedi26@gmail.com Mon-Sat, 09:00 AM – 05:00 PM
    CEO - - - - -
    Principal Officer Raghawendra Trivedi Maxi Road, Near Radhaswami Panvasa, Ujjain Dist, Ujjain, Madhya Pradesh, 456010 +91 9827977997 raghavtrivedi26@gmail.com Mon-Sat, 09:00 AM – 05:00 PM

    The abovementioned details would facilitate the complainants to approach the concerned RA before filing complaint to SEBI.For more details go to: –   

    Check BSE India Site for details

    We aim to resolve all grievances within 21 working days from the date of receipt.

    If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System).

    SCORES Portal: scores.sebi.gov.in.

    In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal.

    ODR Portal: smartodr.in

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